Do Not Sell My Personal Information

Last Updated: April 26, 2026

Safeguarding your privacy is a fundamental principle at Mavof. As a business operating within the UK, we adhere strictly to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Furthermore, we uphold the rights of individuals within the European Economic Area (EEA) in compliance with the EU GDPR.

Your Rights

If you are located in the UK or the EEA, you have the following legal rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request deletion of your data, subject to our legal record-keeping obligations (e.g., for HMRC tax purposes).
  • Restrict Processing: Request that we limit how your data is used.
  • Object to Processing: Object to our processing of your data, including for direct marketing purposes.
  • Data Portability: Receive your data in a structured, machine-readable format.
  • Lodge a Complaint: You have the right to file a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection (www.ico.org.uk).

How We Use Your Data

We process your personal data solely to:

  • Fulfil and deliver your orders.
  • Provide dedicated customer support and manage returns.
  • Process secure payments via our PCI-DSS compliant partners.
  • Improve our website experience.
  • Send order-related updates (e.g., tracking information).

At Mavof, we refrain from selling, trading, or renting your personal data to any third parties. We only disclose information to reputable service partners—such as Royal Mail, DHL, and Shopify—strictly as required to facilitate our services and fulfil your orders.

How to Exercise Your Rights

If you wish to exercise any of your rights or have questions about your privacy, please contact our Data Protection lead at info@mavof.com. We aim to respond to all requests within 30 days.

Contact information

Any questions or just like to talk to us? Please don't hesitate to contact us via:

    Customer Service (Opening Hours):

    • Monday - Friday:  09:00 - 18:00 (GMT)
    • Saturday and Sunday:  10:00 – 16:00 (GMT)